Generating more calls as a plumber requires strategic planning and effective marketing techniques.
Based on Drouin Plumber, to increase your client base, focus on building a strong online presence and leveraging tools like Google Local Services Ads. These ads allow potential customers to find your services quickly when searching online.

Effective plumbing lead generation also involves creating a recognisable brand.
Consistent use of visual elements, such as your logo and colours, can make a significant impact.
Engaging with clients through platforms like social media and local business listings can further boost your visibility and credibility.
Consider improving your plumbing website’s search engine optimisation (SEO) to ensure it ranks well in search results.
A well-optimised site helps attract organic traffic, resulting in more potential leads and calls.
Regularly updating your content and showcasing customer testimonials can also enhance your site’s effectiveness.
Developing a Strong Online Presence
Establishing a strong online presence is critical for increasing your plumbing business’s reach and attracting more calls.
By optimising your website, leveraging local SEO, and engaging in social media marketing, you can ensure that potential customers find you first.
Optimising Your Plumbing Website
A well-designed plumbing website acts as the online face of your business.
Focus on creating a mobile-friendly website with a responsive design to ensure it looks great on any device.
SEO keywords should be strategically used throughout your site, particularly in meta descriptions and landing pages.
Include clear calls to action (CTA) to motivate visitors to contact you.
Regularly update your content to keep it relevant and valuable.
Consider a blog section where you share helpful plumbing tips, which can boost your site’s SEO and attract organic traffic.
Leveraging Local SEO and Google My Business
Local SEO is essential for appearing in local searches such as “plumber near me.”
Start by setting up and optimising your Google Business Profile page. Make sure all your information is accurate, including your business name, address, and phone number.
Encourage satisfied customers to leave Google reviews. Positive reviews can boost your ranking in local search results and build trust with potential clients.
Additionally, ensure your business is listed in relevant local directories and use local SEO keywords to attract more regional traffic.
Using Google Local Services ads can further enhance your visibility in Google searches. This can put your business above organic search results in key placements where customers can quickly find you.
Engaging with Social Media Marketing
Social media platforms like Facebook, Instagram, TikTok, and LinkedIn are powerful tools for connecting with your audience.
Start by creating a Facebook Business page, posting regularly, and engaging with your audience through comments and messages.
Consider running social media ads to target local users. These ads can be highly effective in reaching a broad audience.
Share photos, videos, and customer testimonials to build trust and showcase your work.
Engaging content like DIY plumbing tips and behind-the-scenes videos can also position you as an expert in your field.
Utilise hashtags and location tags to reach a wider audience. Being active on these platforms not only drives traffic to your website but also helps in building a reputable online presence.
Expanding Marketing Efforts
Effectively expanding your marketing efforts can significantly increase your plumbing leads, generate new customers, and ultimately boost your sales.
By focusing on referrals, advertising, and email marketing, you can strategically improve your plumbing business’s visibility and reach.
Maximising Referrals and Customer Reviews
Referrals and customer reviews are crucial for building trust and attracting new customers.
Encourage satisfied customers to leave positive reviews on platforms like Yelp and Angi. A quick follow-up email after a job can prompt them to share their experience.
Referral programs incentivising your existing customers to refer friends and family can drive more qualified leads.
Offer discounts or special services to both the referrer and the new customer to encourage participation. This not only rewards loyal customers but also broadens your customer base.
Executing Effective Advertising Campaigns
Paid online advertising, such as Google Ads, can significantly boost your visibility.
Focus on creating compelling ad copy that highlights your services, especially emergency plumbing.
Target specific keywords related to your services to attract high-intention visitors.
PPC advertising is another powerful tool.
Establish a clear advertising budget and monitor your campaigns’ ROI to ensure you’re getting value for your money.
Additionally, local ads on social media channels like Facebook and Instagram can effectively reach homeowners in your service area, creating more plumbing jobs.
Implementing Strategic Email Marketing
Email marketing is a cost-effective way to stay engaged with your existing customer base.
Set up automated email campaigns for service reminders or follow-up emails after a job. This can foster long-term relationships and encourage repeat business.
Segment your email list to personalise your messages, making them more relevant to your recipients.
For example, send specialised offers to past customers who might need a revisit.
Utilising platforms like DemandHub or ServiceTitan can streamline your email marketing efforts.
These platforms also track engagement and analyse the effectiveness of your campaigns. This ensures you maximise your marketing budget effectively.